Shop Karo ❤️ NER

Terms & Conditions

Please read our terms carefully before using our services

1

Introduction

Welcome to Shop Karo NER ("we", "our", or "us"). By placing an order through our website or WhatsApp, you agree to these Terms and Conditions. Please read them carefully before using our services.

2

Our Service

Shop Karo NER delivers fresh sweets, cakes, wafers, groceries, and daily essentials directly to your doorstep — fast and convenient. We aim to deliver all orders within 20–30 minutes, depending on location and product availability.

3

Orders

  • Orders can be placed through our website.
  • Once an order is placed, you'll receive a WhatsApp message confirming your order details and status.
  • You can also check your order status on our website.
  • Orders once confirmed cannot be modified or cancelled after dispatch.
4

Payments

  • No online payments are accepted through our platform.
  • Payment must be made at the time of delivery — either:
    • 💵Cash on Delivery (COD)
    • 📱UPI Payment directly to the delivery person
  • Please ensure you have the exact amount or a valid UPI app ready when your order arrives.
5

Delivery Policy

  • We aim to deliver your order within 20–30 minutes.
  • Delivery time may vary slightly due to weather, traffic, or stock availability.
  • Ensure someone is available to receive the order at the given address.
  • If our delivery person cannot reach you after multiple attempts, the order may be cancelled.
6

Product Availability & Pricing

All products listed are subject to availability. Prices are shown in INR (Indian Rupees) and include applicable taxes. We reserve the right to change prices or discontinue products without prior notice.

7

Quality & Returns

  • All sweets, cakes, and snacks are freshly packed and quality checked.
  • Since most products are perishable, returns are not accepted once delivered.
  • If you receive a damaged, spoiled, or wrong item, contact us on WhatsApp within 2 hours of delivery with a photo or video for quick resolution or replacement.
8

Contact Us

📱WhatsApp: +91-7823006060

📧Email: support@shopkaroner.in

🕒Available: 11:00 AM – 11:00 PM (All Days)